Heartland Project Support
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Project Coordinnator – Price and availability, expedite, tracking, post-order issues (shortag/ damage/ returns)
Project Engineer – Technical assistance, changes to project orders, submittals, O&M’s, CQM warranty resolution.
Projects < $100K (“S” or Small)
Commercial (PC All Areas
Kimberly Congdon (828) 651-0856
KimberlyStroupe@Eaton.com
Technical (PE: All Areas)
Kenan Fox (828) 651-0874
KenanFox@Eaton.com
Projects > $100K (“L” & “M” or Large & Major)
Commercial (All Areas)
Jessica Turner (828) 651-0801
JessicaRTurner@eaton.com
Technical (All Areas)
Zach Anderson (828) 651-0869
ZacheryVAnderson@Eaton.com
Commercial Support: Order Management, Expediting, Logistics,
Non-technical changes, Financial Management
Technical Support: Price & Availability, Warranty, Project Packaging & Pricing, Technical Proposals & Changes, Drawings, Submittals, O&M, Expediting of drawings with plant COE
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Component Support: 877-ETN-CARE (877-386-2273) Option 1, Option 3
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For Returns: Call our Center of Returns Excellence (CORE) at 800-410-2910